Privacy Policy
At URGENTHVAC.com, we are strongly committed to protecting the privacy of our customers. We understand that you may have concerns about privacy while shopping on the internet and would like to ensure that you understand the security, protection, and privacy of information we guarantee.
Personal Information
When you make a purchase on URGENTHVAC.com, you are asked to provide the information necessary to fulfill and track your order including your name, address, phone number, and e-mail address. For purposes of billing, you need to provide your credit card number, type, expiration date, and security code to avoid fraudulent use. To ship your order, we also need the name, address and phone number of the intended recipient(s). You can shop with confidence that billing and personal information is only transmitted through secure servers.
We may share Your Information with agents, contractors or partners of URGENTHVAC.com in connection with services or products that these individuals or entities provide. These agents, contractors or partners are restricted from using this data in any way other than to provide services and/or products for URGENTHVAC.com, or services for the collaboration in which they and URGENTHVAC.com are engaged (for example, some of our products are developed and marketed through joint agreements with other companies).
URGENTHVAC.com reserves the right to share Your Information to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue, URGENTHVAC.com reserves the right to share our entire database of visitors and customers with appropriate governmental authorities.
Customer Accounts
You may create an account through URGENTHVAC.com at any time by providing your e-mail address and creating a unique access password, which will allow some of your information to be safely stored for future orders. Creating an account allows you to save time at checkout, set your ordering preferences, easily refer back to past orders, adjust your personal information and change your e-mail subscription settings. For your privacy and security, we do not store credit card numbers in your account. You are not required to create an account to visit or order from URGENTHVAC.com.
How will my information be used?
Information collected on URGENTHVAC.com may be used in the following ways:
- Schedule delivery from your online purchase
- Create an online account
- Bill your credit card for your purchase
- Confirm and track your order
- Respond to your customer service inquiries
How do you protect my personal and account information?
All of the transactions on URGENTHVAC.com are subject to VeriSign's security system which makes use of 128 bit encryption via digital IDs. These IDs allow us to handle customer's credit card and personal information without the threat of identity theft or hacking. An additional benefit of using this system is that we do not keep any credit card information on file. When you do business with us you can be certain you are dealing with a VeriSign, Inc. certified company. Is information shared with third parties?
When you make a purchase from URGENTHVAC.com we send your credit card information, name and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as FedEx or UPS to deliver your purchase. We do not share any personal information with any other third party.