URGENT HVAC has a thirty(30) day return period on parts from the date your item is delivered. No returns are accepted beyond this period.

Products that have been installed or altered in anyway are not returnable. Items that are returned must be in original package and in new condition. If you are unsure how to install a part, please contact your local HVAC dealer.

Products that have not been installed or damaged are returnable with a standard 25% restocking fee and no refund on shipping. You must obtain a return authorization by calling 1 (614) 597-4465 and explaining the reason for your return. Items must be returned with a copy of the original sales order in the package.